Call Center Outsourcing India

Handle Outbound Call Services as Our Own

Outbound calls are associated with lead generation and promotion. Simply put, you can generate more opportunities to multiply sales by hiring our call center experts. We have call representatives that are trained and retrained to adapt to unique project requirements every time. Our calling agents are habitual to use a dialer and monitoring day-to-day target report. With this observation, we filter out every lead that is not going to pay off, and also the ones that have high possibility of sales. This filtration of calls leads us to the next strategy, which is to target them for upselling and cross-selling through telemarketing or market research surveys.

Lead Generation for Attracting Business Opportunities

Every business looks for opportunities to multiply revenue. These opportunities come through leads, which are not easy to generate. Here, our researchers work hand in hand with call agents to provide a list of customers that are actually intended to invest in your brand. Our digital marketing team and emailing experts guide us to filter the most intended customers’ profiles for you so that you can pitch them through our calling effort. These are mostly convertible because we rigorously cross-check every profile as if it is the best fit for you. In the meantime, you have sufficient time to spend on creating progressive strategies and expand.

Email Support

This is another important support from our call center services team. Emailing, as you know, is the digital marketing strategy to pitch intended customers through emails. It can be used to send newsletters, recommendations, order & shipping support, etc. Moreover, promotional emails can be routed to attract or engage potential customers. Our smart strategy combines the previous step of research with it to align emails for achieving the preset target on your behalf. For this work also, we have team leads and managers that closely observe quality of the emails and also prepare drips to achieve marketing goals.

Assisting with Live Chat Support

Live chat support has become common these days because of the popularity of online businesses and ecommerce. Our back office team is aligned for this process, which requires spontaneous replies and technical education regarding your products or services. This source can make you stunned with its lead generation capability without putting any effort. We strategize its whole process by combining auto-generated answers, tutorials, and case-sensitive answering by professionals in the end.

Debt Collection Services

Debt collection is also known as collection services, which is typically associated with banks, financial institutions, and insurance agencies. We pursue debtors in the provided list to follow on your behalf. Our team of professional executives and spokespersons smartly influence debtors to pay off or clear the outstanding receivables in a fast turnaround time. There is no in-person effort made, but digitally we engage with them.

Call Center Solutions

• Inbound Customer Support
• Outbound Customer Support
• Lead Generation Services
• Email/Live Chat Support
• Technical Support Services

Eminenture has been a recognized and glittering name in the world of BPO industry. Our call center support and services are specifically designed to provide personalized experience and satisfaction. Our ISO and NASSCOM certifications prove that we are unbeatable at providing excellent customer support. Contact us for further details through an email.