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UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Safety Excellence ISO 45001:2018 Certification Achieved

Leaders’ Connect 2023 : Refining and Upskilling Leadership

Proud to Be One of the Top Trending Data Mining Companies

UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Outbreak of Covid-19 pandemic is indeed unfortunate

Eminenture Enlisted in 2020’s Best BPO Company in Chicago, US

NASSCOM Launchpad in USA Opens Tech Opportunities

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.


Drivers

Efforts need a boost, which motivates customers and employees to go some extra miles with us. Excelling in delivering premium quality, value-additions, excellent performance and timely feedbacks drives the way we engage & onboard to pinnacle, crowning us with more opportunities & leadership.


Services

Our collaborative technologies and strategies strongly stand by offerings, which are aligned with today and the changes of tomorrow. Innovations are some value additions that lead us to design digital future and deliver an amazing experience, which you always prefer for claiming leadership and seamless going in irrespective of industries.

Industries

The emergence of new industries drives us to re-imagine our strategy, solutions and platforms for your business continuity. Despite being hard, our innovators and thought leaders make it up all easy going while communicating with by far the biggest influence-makers and future builders to accelerate growth and make an impressive impact.

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.

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Call Center Services
Make Customers Happy & Engaged with Contact Center Solutions

Call Center Outsourcing India

Take a Great Care of Customers via an Excellent Contact Support



Call centers services outsourcing is an incredible practice of obtaining professional inbound and outbound call services from a certified and qualified business process outsourcing company. However, freelancers can also be a choice. But, organizations and serious entrepreneurs prefer certified companies for this purpose. Eminenture has been one of the esteemed BPO companies from India that various companies prefer to outsource call center services & support. Our high-end technologies, state-of-the-art IT infrastructure, and certified multilingual professionals make a strong reason to hire us from various countries.

Take Inbound Calls on Your Behalf

Inbound calls represent incoming calls that can be from existing and potential customers. In other words, these calls are opportunity creators. Eminenture is hired for inbound call processes because we have a certified team that shows gratitude while technically supporting the calling parties. We respond to your brand’s calls, which are dialed by your own customers. The reason can be discussing technicalities associated with the brand or products’ sales, appointment scheduling, customer support, order placement, general inquiries, or inquiring for the technical support. As we take charge, you can have peace of mind and multiply returns through this support and engage more customers with your brand. It will certainly allow you to maximize ROI via scalability.


Call Center Outsourcing India

Handle Outbound Call Services as Our Own

Outbound calls are associated with lead generation and promotion. Simply put, you can generate more opportunities to multiply sales by hiring our call center experts. We have call representatives that are trained and retrained to adapt to unique project requirements every time. Our calling agents are habitual to use a dialer and monitoring day-to-day target report. With this observation, we filter out every lead that is not going to pay off, and also the ones that have high possibility of sales. This filtration of calls leads us to the next strategy, which is to target them for upselling and cross-selling through telemarketing or market research surveys.

Lead Generation for Attracting Business Opportunities

Every business looks for opportunities to multiply revenue. These opportunities come through leads, which are not easy to generate. Here, our researchers work hand in hand with call agents to provide a list of customers that are actually intended to invest in your brand. Our digital marketing team and emailing experts guide us to filter the most intended customers’ profiles for you so that you can pitch them through our calling effort. These are mostly convertible because we rigorously cross-check every profile as if it is the best fit for you. In the meantime, you have sufficient time to spend on creating progressive strategies and expand.

Email Support

This is another important support from our call center services team. Emailing, as you know, is the digital marketing strategy to pitch intended customers through emails. It can be used to send newsletters, recommendations, order & shipping support, etc. Moreover, promotional emails can be routed to attract or engage potential customers. Our smart strategy combines the previous step of research with it to align emails for achieving the preset target on your behalf. For this work also, we have team leads and managers that closely observe quality of the emails and also prepare drips to achieve marketing goals.

Assisting with Live Chat Support

Live chat support has become common these days because of the popularity of online businesses and ecommerce. Our back office team is aligned for this process, which requires spontaneous replies and technical education regarding your products or services. This source can make you stunned with its lead generation capability without putting any effort. We strategize its whole process by combining auto-generated answers, tutorials, and case-sensitive answering by professionals in the end.

Debt Collection Services

Debt collection is also known as collection services, which is typically associated with banks, financial institutions, and insurance agencies. We pursue debtors in the provided list to follow on your behalf. Our team of professional executives and spokespersons smartly influence debtors to pay off or clear the outstanding receivables in a fast turnaround time. There is no in-person effort made, but digitally we engage with them.

Call Center Solutions

Eminenture has been a recognized and glittering name in the world of BPO industry. Our call center support and services are specifically designed to provide personalized experience and satisfaction. Our ISO and NASSCOM certifications prove that we are unbeatable at providing excellent customer support. Contact us for further details through an email.


Why is It Only Eminenture to Choose Indian Call Centres?

Maximize Customer Satisfaction by 90%, Save 70% Cost on Inputs

  • 60% More Engagement
  • 24X7 Customer Support
  • Certified Calling Professionals
  • ISO-Certified for Data Security
  • NASSCOM CSE’19 Award Winner
  • High Quality, Quick TAT & Affordable
Choose Us
market research outsourcing
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Range of More Solutions with Our Indian Call Centre

Customer-Focused Services with Outbound Call Support

Inbound Support

Inbound Support

Hire professional calling team that is technically experienced to address queries.

Outbound Support

Outbound Support

We are exceptional calling professionals who improve your sales and purchases in no time.

Email and Chat Support

Email & Chat Support

Get seamless email or chat support by our highly qualified & professionally trained team.

Lead Generation

Lead Generation

Get business leads in the shortest possible time with the professional aide of our experts.

Technical Support

Technical Support

Have a seamless tech support from professionals who have hands-on experience in it.

 Collection Services

Collection Services

Meet a team of proven collectors that is able to detect fraud and collect money quickly.

Process We Follow

Stepping towards a Better, Easier & Progressive Business

Assess Goals

We assess what you expect to have from our call center solutions.

Discover Feasibility

Our professionals discover if or not the calling goals are feasible in reality.

Demonstrate

We offer a demo of contact support corresponding to the requirement.

Run Training

The contact support experts are rigorously trained to take real-time calls.

Real-Time Calls

The trained team starts supporting via the requisite contact medium.



Subset Services

Grounding Up Strategies To Adjust Business Dynamics

  • Inbound Support

    Inbound Support

  • Outbound Support

    Outbound Support

  • Lead Generation

    Lead Generation

  • Email/ Chat Support

    Email/ Chat Support

Success Stories

Eminenture-The globally acclaimed most trusted BPM Company


A Whopping 102% Inbound Calls Up Case Study
A Whopping 102% Inbound Calls Up
Our inbound calling services resulted in 1330 registered calls in a quarter.

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 Tech Support to Aus. Acc. Firm Case Study
Tech Support to Aus. Acc. Firm
Our IT support through calling made allocation of six servers on 3 locations possible.

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Outbound Calls a Remarkable Leads Growth  Case Study
Outbound Calls Attracted More Leads
We observed a 109% growth in leads by generating outbound health insurance leads.

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US Investment Mgt. Firm Got Digital Data Case Study
US Investment Mgt. Firm Got Digital Data
We enabled over 85K files to become digitally active via four smart & advanced tools.

Explore

Let's Make Your Experience Better!

Raise An Enquiry

Ensure assistance from the best leader that has years of experience in addressing business problems with automation & innovation.


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