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Overview

Overview

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About Us

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UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Safety Excellence ISO 45001:2018 Certification Achieved

Leaders’ Connect 2023 : Refining and Upskilling Leadership

Proud to Be One of the Top Trending Data Mining Companies

UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Outbreak of Covid-19 pandemic is indeed unfortunate

Eminenture Enlisted in 2020’s Best BPO Company in Chicago, US

NASSCOM Launchpad in USA Opens Tech Opportunities

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.


Drivers

Efforts need a boost, which motivates customers and employees to go some extra miles with us. Excelling in delivering premium quality, value-additions, excellent performance and timely feedbacks drives the way we engage & onboard to pinnacle, crowning us with more opportunities & leadership.


Services

Our collaborative technologies and strategies strongly stand by offerings, which are aligned with today and the changes of tomorrow. Innovations are some value additions that lead us to design digital future and deliver an amazing experience, which you always prefer for claiming leadership and seamless going in irrespective of industries.

Industries

The emergence of new industries drives us to re-imagine our strategy, solutions and platforms for your business continuity. Despite being hard, our innovators and thought leaders make it up all easy going while communicating with by far the biggest influence-makers and future builders to accelerate growth and make an impressive impact.

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.

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Outbound Support
Ensure Opportunities to Come Your Way with Expert Call Services

Outbound Support Services

Hire Expert & Technically Able Calling Staff for Supporting Customers



Your core practices may cause business losses. Even, you hardly do justice to non-core activities because of having no perfection in them. The things, such as scheduling meetings for conversions, taking follow-ups at the day end and many more ones need an expert to carry them out. Otherwise, you may suffer serious business loss.

Our contact center services can help you to find out some really efficient ways for countering such delays and lapses. Eminenture is one of the leading outbound support services providing IT/BPM companies. Our on and offshore contact center services have successfully passed through many acid tests. They have seen an amazing increase in their profitability and scalability. We prefer to go out of the way for delivering values. It is the best way for making substantial profit & building trust

Proficiency Speaks When We Sell

Before starting the project, our contact support executives are trained proficiently on how to communicate effectively. Their soft skills and marketing attributes go through a rigorous test. Then, we launch them to sell or do marketing on your behalf. This practice is meant for engaging end-customers. We do it integrating a high-level of professionalism.

Project-Critical Training for Hitting Goals

Knowing how to make a call is not enough for a deal or onboarding a customer. It needs an in-depth industry and domain knowledge.


Outbound-Call-Center

We try & come with insights of your business goals. We convey it to our outbound call experts. This happens in project-critical trainings. These help our team with crystal clear goals to hit on your behalf.

IVR Recording to Master the Art of Making Outbound Calls

Also called Interactive Voice Recording, IVR is one of the best methods to develop professionalism and state of art calling culture. We go for IVR recording to screen the quality of every call. However, this recording has two envelops-one for customer and another for our executives. These let us listen to and measure up the flaws and wow factors. This is one of the best BPO services called screening. We opt it in for excelling in this support service.

Non-Disclosure Agreement for Confidentiality

We keep every calling expert informed about our non-disclosure agreement. This is done to secure data and related services including outbound calls. During induction and process training, we disclose what to follow and what to prohibit. This is done for securing confidentiality and faith of our customers in our top contact centre services.

Outbound Support Offerings

  • Telephonic Support
  • Collection Services
  • Follow-Up Support
  • Customer Acquisition
  • Subscription Renewal

The leading IT/BPM is a NASSCOM member and ISO 27001:2013 & ISO 9001:2015 certified contact center services provider. If you are interested in our outbound support services, call or contact us.


Get Call Support Benefits with Subsidiary Services

Discover Add-Ons for Fabulous Outbound Call Support

 Inbound Customer Support

Inbound Customer Support

Meet hybrid calling professionals who are able to satisfy in bound queries.

Email & Chat Support

Email & Chat Support

Get effective email or chat support by our highly qualified & professionally able experts.

 Lead Generation

Lead Generation

Get business leads in a quick turnaround time with the help of our expert calling professionals.

Collection Services

Collection Services

Hire professional collectors who are able to tackle fraud & ensure money collection in a fast TAT.

Technical Support

Technical Support

Meet trained technology support experts who define data security and IT connectivity.

Back Office Services

Back Office Services

We’re an efficient back office transforming team that digitises, digitalises & automates tasks.

Process We Follow

Stepping towards a Better, Easier & Progressive Business

Host Meeting

We analyse what purpose you want to serve via outbound call support.

Pitching Plan

We thoroughly analyse and draft a pitching plan for outbound calling teams.

Dummy Calls

We make dummy calls to show up how we're going to pitch third parties.

Set Training

The calling professionals are finalised and made adapted to requirements.

IVR Test

The IVR testing is conducted during real-time calling of professionals.



Subset Services

Truly Bringing a Big Change with Extraordinary Services

  •  Telephonic Support

    Telephonic Support

  •  Collection Services

    Collection Services

  • Follow-Up Support

    Follow-Up Support

  • Customer Acquisition

    Customer Acquisition

Success Stories

Eminenture-The globally acclaimed most trusted BPM Company


 102% Growth in Inbound Customer Calls   Case Study
102% Growth in Inbound Customer Calls
We provided effective inbound calling services, registering 1330 calls in a quarter.

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Tech Support to Aus. Accounting Firm  Case Study
Tech Support to Aus. Accounting Firm
We allocated 6 servers on 3 locations via call support provided by our IT engineers.

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 109% Growth in Leads via Outbound Calls   Case Study
109% Growth in Leads via Outbound Calls
Outbound health insurance leads generated while adding 109% leads growth.

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  Won Online Leads for Aussies Aesthetic Clinic  Case Study
Won Online Leads for Aussies Aesthetic Clinic
Our incredible virtual assistance in SEO resulted in 100% growth in leads for the clinic.

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Let's Make Your Experience Better!

Raise An Enquiry

Ensure assistance from the best leader that has years of experience in addressing business problems with automation & innovation.


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