Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.
Efforts need a boost, which motivates customers and employees to go some extra miles with us. Excelling in delivering premium quality, value-additions, excellent performance and timely feedbacks drives the way we engage & onboard to pinnacle, crowning us with more opportunities & leadership.
Our collaborative technologies and strategies strongly stand by offerings, which are aligned with today and the changes of tomorrow. Innovations are some value additions that lead us to design digital future and deliver an amazing experience, which you always prefer for claiming leadership and seamless going in irrespective of industries.
The emergence of new industries drives us to re-imagine our strategy, solutions and platforms for your business continuity. Despite being hard, our innovators and thought leaders make it up all easy going while communicating with by far the biggest influence-makers and future builders to accelerate growth and make an impressive impact.
Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.
Win Trust of Customers with Seamless Email and Chat Support
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Email & Chat Support
Simplify Customers’ Engagement with Email & Chat Support
Hundreds of customers come with a dozen of queries to find a solution. They look for a valuable support that can satisfy them completely. This support eventually gets translated into satisfaction. Eminenture, the leading IT/BPM company, takes it to the next level via the best email/chat support. It is where from the trust and loyalty build up for you, making a great difference to your customer experience.
Our offerings include start-to-finish email chat support services through live chat or emailing. These are designed to make your corporate journey smoother. This backoffice outsourcing is made possible with our extraordinary contact center operators or executives. These have been excelling in it for years. Our experienced team is here to provide you with a highly valuable chatting or emailing.
It models on the back office support or technical support like order taking, verification and many more ones across the globe.
Highly Professional Support for Personalising Assistance
Ours is an extremely professional and disciplined back office help desk. Our expertise ensures instant responses in regional as well as international languages. This is to remove the roadblocks in the way of achieving corporate goals. Our highly dedicated and seamless virtual assistance gets you to opt in for proactive solutions. These can bridge the gap between you and our organisation.
Exclusive Features to Come With Quality Chat
We provide an exclusive support to each client for single or group chat, delivering technical or non-technical assistance. Your domain generally differs. It needs an in-depth monitoring that our quality analysts do it in a very professional manner. We beat the time constraints. Besides, we make our backoffice work or support team climb a level up to consistently grow up by skills and qualification.
Exclusive Use of Sophisticated Tools & Technologies for Emailing
Digital campaigns sometimes require you to circulate what new services or products are, what extraordinary service or product we have and which feats you have achieved. Apart from that, our customer support for technical and non-technical processes is meant for easily improving engagement with customers. We use personalised emails for this, providing guidelines or directions or technical support of any kind.
Inbound & Outbound Emailing Via Advanced Tools
This is one of the most interesting support services, wherein you need only experienced players to take up the role for inbound & outbound technical assistance with accuracy & consistency. Our experienced team is a skilled force that gets into non-voice assistance for general customer care, notifications, query resolutions and order fulfilling etc. using advanced mailing tools like mail chimp. You can rely on us for being a domain expert, quality qualifier and consistently satisfaction provider 24X7 wherever you want for instantaneous email support across the globe.
Our Offerings
Ticketing
Subscription
Query Resolutions
Technical Assistance
Marketing Newsletters
Order Taking & Fulfilling
The NASSCOM member & ISO 27001:2013 & ISO 9001:2015 certified-Eminenture is the best outsourcing services company, wherein contact center service-Email/Chat support are the top of the lists of services for virtual assistance.
Integrated Services with Email Chat Support
Add-on Solutions to Support & Win More Customers
Inbound Customer Support
Meet our calling professionals who are able to address inbound queries.