• Industries
  • Services
  • About Us
Eminenture Logo - IT & BPM Company

Overview

Overview

Services

Industries

About Us

Drivers

Join Us

News & Insights

Blog

Contact Us

UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Safety Excellence ISO 45001:2018 Certification Achieved

Leaders’ Connect 2023 : Refining and Upskilling Leadership

Proud to Be One of the Top Trending Data Mining Companies

UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Outbreak of Covid-19 pandemic is indeed unfortunate

Eminenture Enlisted in 2020’s Best BPO Company in Chicago, US

NASSCOM Launchpad in USA Opens Tech Opportunities

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.


Drivers

Efforts need a boost, which motivates customers and employees to go some extra miles with us. Excelling in delivering premium quality, value-additions, excellent performance and timely feedbacks drives the way we engage & onboard to pinnacle, crowning us with more opportunities & leadership.


Services

Our collaborative technologies and strategies strongly stand by offerings, which are aligned with today and the changes of tomorrow. Innovations are some value additions that lead us to design digital future and deliver an amazing experience, which you always prefer for claiming leadership and seamless going in irrespective of industries.

Industries

The emergence of new industries drives us to re-imagine our strategy, solutions and platforms for your business continuity. Despite being hard, our innovators and thought leaders make it up all easy going while communicating with by far the biggest influence-makers and future builders to accelerate growth and make an impressive impact.

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.

Get A Quote


Loading ...


Email & Chat Support
Win Trust of Customers with Seamless Email and Chat Support

Email & Chat Support

Simplify Customers’ Engagement with Email & Chat Support



Hundreds of customers come with a dozen of queries to find a solution. They look for a valuable support that can satisfy them completely. This support eventually gets translated into satisfaction. Eminenture, the leading IT/BPM company, takes it to the next level via the best email/chat support. It is where from the trust and loyalty build up for you, making a great difference to your customer experience.

Our offerings include start-to-finish email chat support services through live chat or emailing. These are designed to make your corporate journey smoother. This backoffice outsourcing is made possible with our extraordinary contact center operators or executives. These have been excelling in it for years. Our experienced team is here to provide you with a highly valuable chatting or emailing.

It models on the back office support or technical support like order taking, verification and many more ones across the globe.

Highly Professional Support for Personalising Assistance

Ours is an extremely professional and disciplined back office help desk. Our expertise ensures instant responses in regional as well as international languages. This is to remove the roadblocks in the way of achieving corporate goals. Our highly dedicated and seamless virtual assistance gets you to opt in for proactive solutions. These can bridge the gap between you and our organisation.


Email-&-Chat-Support

Exclusive Features to Come With Quality Chat

We provide an exclusive support to each client for single or group chat, delivering technical or non-technical assistance. Your domain generally differs. It needs an in-depth monitoring that our quality analysts do it in a very professional manner. We beat the time constraints. Besides, we make our backoffice work or support team climb a level up to consistently grow up by skills and qualification.

Exclusive Use of Sophisticated Tools & Technologies for Emailing

Digital campaigns sometimes require you to circulate what new services or products are, what extraordinary service or product we have and which feats you have achieved. Apart from that, our customer support for technical and non-technical processes is meant for easily improving engagement with customers. We use personalised emails for this, providing guidelines or directions or technical support of any kind.

Inbound & Outbound Emailing Via Advanced Tools

This is one of the most interesting support services, wherein you need only experienced players to take up the role for inbound & outbound technical assistance with accuracy & consistency. Our experienced team is a skilled force that gets into non-voice assistance for general customer care, notifications, query resolutions and order fulfilling etc. using advanced mailing tools like mail chimp. You can rely on us for being a domain expert, quality qualifier and consistently satisfaction provider 24X7 wherever you want for instantaneous email support across the globe.

Our Offerings

  • Ticketing
  • Subscription
  • Query Resolutions
  • Technical Assistance
  • Marketing Newsletters
  • Order Taking & Fulfilling

The NASSCOM member & ISO 27001:2013 & ISO 9001:2015 certified-Eminenture is the best outsourcing services company, wherein contact center service-Email/Chat support are the top of the lists of services for virtual assistance.


Integrated Services with Email Chat Support

Add-on Solutions to Support & Win More Customers

 Inbound Customer Support

Inbound Customer Support

Meet our calling professionals who are able to address inbound queries.

Outbound Support

Outbound Support

We’re exceptional calling professionals who achieve you the sales.

Back Office Services

Back Office Services

We’re exceptional back office task transformers who digitise, digitalise & automate tasks.

 Lead Generation

Lead Generation

Generate countless business leads with our unrivalled assistance & professional support.

 Technical Support

Technical Support

Meet professionally trained tech support providers who have hands-on experience in it.

Collection Services

Collection Services

Hire professional collectors who are able to detect fraud & collect money in a short time.

Process We Follow

Stepping towards a Better, Easier & Progressive Business

Analyse Needs

We concisely discuss about what you expect from email/ chat support.

Discover Interest

We assess needs & finalise a feasible support medium from chat & emails.

Offer a Demo

We demonstrate how we're going to email or offer a chat support truly.

Schedule Training

The team is put on the training as per instructions and guided conditions.

Real-Time Support

The trained professionals begin technical support via emails & chats.



Subset Services

Truly Bringing a Big Change with Extraordinary Services

  • Ticketing

    Ticketing

  • Subscription

    Subscription

  • Query Resolutions

    Query Resolutions

  • Technical Assistance

    Technical Assistance

Success Stories

Eminenture-The globally acclaimed most trusted BPM Company


 Tech Support to Aus. Accounting Firm Case Study
Tech Support to Aus. Accounting Firm
We installed 6 servers on 3 locations via calling assistance by our expert IT engineers.

Explore

Outbound Calls Generate a 109% Growth in Leads  Case Study
Outbound Calls Generate a 109% Growth in Leads
A staggering 109% growth in leads observed as outbound health insurance leads generated.

Explore

Inbound Calling Registered 102% Growth Case Study
Inbound Calling Registered 102% Growth
In a quarter, we managed 1330 calls proficiently with our inbound services team.

Explore

  Investment Mgt. Firm Got Digital Data Case Study
Investment Mgt. Firm Got Digital Data
Our excellence was proven when we quickly converted over 84K files with four tools.

Explore

Let's Make Your Experience Better!

Raise An Enquiry

Ensure assistance from the best leader that has years of experience in addressing business problems with automation & innovation.


Loading ...