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UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Safety Excellence ISO 45001:2018 Certification Achieved

Leaders’ Connect 2023 : Refining and Upskilling Leadership

Proud to Be One of the Top Trending Data Mining Companies

UKEF & UK TECH EXPO 2023: Eminenture Took a Flight to Global Forums

Outbreak of Covid-19 pandemic is indeed unfortunate

Eminenture Enlisted in 2020’s Best BPO Company in Chicago, US

NASSCOM Launchpad in USA Opens Tech Opportunities

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.


Drivers

Efforts need a boost, which motivates customers and employees to go some extra miles with us. Excelling in delivering premium quality, value-additions, excellent performance and timely feedbacks drives the way we engage & onboard to pinnacle, crowning us with more opportunities & leadership.


Services

Our collaborative technologies and strategies strongly stand by offerings, which are aligned with today and the changes of tomorrow. Innovations are some value additions that lead us to design digital future and deliver an amazing experience, which you always prefer for claiming leadership and seamless going in irrespective of industries.

Industries

The emergence of new industries drives us to re-imagine our strategy, solutions and platforms for your business continuity. Despite being hard, our innovators and thought leaders make it up all easy going while communicating with by far the biggest influence-makers and future builders to accelerate growth and make an impressive impact.

About Us

Eminenture is an incredible transformer that promises to have a great digital future pillared on the best strategic approach. Our disruptive technologies collate innovation & upskills to onboard new partners and hundreds of associates for living up to promises. These are to change for better future, faster growth and greater opportunities.


Email & Chat Support
Win Trust of Customers with Seamless Email and Chat Support

Expertise You Can Trust

19+

Countries Reached

500+

Projects Delivered

13+

Years Experience

100 M+

Data Surge

4+

Certifications

200+

Happy Clients

15+

Industries Served

4.9/5.0

C-SAT

Email & Chat Support

Simplify Customers’ Engagement with Email & Chat Support



Hundreds of customers come with a dozen queries to find a perfect solution. They look for valuable support that can satisfy them completely. This support eventually gets translated into satisfaction. Eminenture, the leading multinational company, takes this experience to the next level through the best email/chat support. Our outsourcing solutions build trust and loyalty this way, making a great difference to your customer experience.

This call centre offering includes start-to-finish email chat support services through live chat or emailing. These are designed to make your corporate journey smoother. This back-office outsourcing is made possible with our extraordinary contact center operators or executives. They have been excelling in it for years. Our experienced team is here to provide you with highly valuable chatting or emailing.

Highly Professional Support for Personalizing Assistance

Our calling and emailing agents are extremely professional, supportive, and disciplined help desk. We ensure instant responses in regional as well as international languages. This versatility helps remove the roadblocks in the way of achieving maximum satisfaction that resonates with your corporate goals. Our highly dedicated and seamless virtual assistance gets you to opt in for proactive solutions. These solutions make it seamless to bridge the gap between your customers and your brand. So, our email and live chat support services offer technical support, like order taking, verification, and more, across the globe.


Email-&-Chat-Support

Exclusive Features to Come With Quality Chat

We provide exclusive support to each client for single or group chat, delivering technical or non-technical assistance. Your domain generally differs. It needs in-depth monitoring that our quality analysts do in a very professional manner. We beat the time constraints. Besides, we make our backoffice work or support team climb a level up to consistently grow by skills and qualification.

Exclusive Use of Sophisticated Tools & Technologies for Emailing

Digital campaigns sometimes require you to circulate what new services or products are, what extraordinary service or product we have, and which feats you have achieved. Apart from that, our customer support for technical and non-technical processes is meant for easily improving engagement with customers. We use personalized emails for this, providing guidelines or directions or technical support of any kind.

Inbound & Outbound Emailing Via Advanced Tools

This is one of the most interesting support services, wherein you need only experienced players to take up the role for inbound & outbound technical assistance with accuracy & consistency. Our experienced team is a skilled force that gets into non-voice assistance for general customer care, notifications, query resolutions, order fulfillment, etc. using advanced mailing tools like MailChimp. You can rely on us for being a domain expert, quality qualifier, and consistent satisfaction provider 24x7 wherever you want for instantaneous email support across the globe.

The NASSCOM member & ISO 27001:2013 & ISO 9001:2015 certified Eminenture is one of the best outsourcing services companies, where outsourcing contact center service—email/chat support means investing in success. Consult to hire our virtual assistants for these support services at an affordable price. Schedule a virtual meeting now!


A Handful of More Value-Adding Services

Reach for More with eCommerce Support Services

 Inbound Customer Support

Inbound Support

Schedule a meeting to hire our calling professionals who have expertise in solving inbound queries.

Outbound Support

Outbound Support

We’re exceptional calling professionals who achieve desirable sales for you. Consult us today!

Back Office Services

Back Office Services

We’re exceptional back office task transformers who digitise, digitalise & automate tasks.

 Lead Generation

Lead Generation

Generate countless business leads with our unrivalled assistance & professional support.

 Technical Support

Technical Support

Meet professionally trained tech support providers who have hands-on experience in it.

Collection Services

Cold Calling Service

Receive round-the-clock support for business promotion via expert cold calling services.

AI-Driven Email & Live Chat Support Process

Smart Tools. Human Touch. Infinite Scalability.

Analyse Needs

We concisely discuss about what you expect from email/ chat support.

Discover Interest

We assess needs & finalise a feasible support medium from chat & emails.

Offer a Demo

We demonstrate how we're going to email or offer a chat support truly.

Schedule Training

The team is put on the training as per instructions and guided conditions.

Real-Time Support

The trained professionals begin technical support via emails & chats.



Success Stories

Eminenture-The globally acclaimed most trusted BPM Company


 Tech Support to Aus. Accounting Firm Case Study
IT Support to Australian Accounting Firm
We installed 6 servers on 3 locations via calling assistance by our expert IT engineers.

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Outbound Calls Generate a 109% Growth in Leads  Case Study
Outbound Calls Generate a 109% Growth in Leads
A staggering 109% growth in leads observed as outbound health insurance requested.

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Inbound Calling Registered 102% Growth Case Study
Inbound Calling Registered 102% Growth
In a quarter, we managed 1330 calls proficiently with our inbound services team.

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  Investment Mgt. Firm Got Digital Data Case Study
Investment Management Firm Got Digital Data
Our excellence was proven when we quickly converted over 84K files with four tools.

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