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Case Study
US Firm's Data Conversion
Discovering Competency For Capturing Opportunities
A United States’ firm figured out that the digital conversion contract needed a revision.
“The change happens for good reasons”
Giving a new meaning to digital innovation was a challenge before us. Our digital team was ready to take it up. Initially, it was a little bit tricky to convert an overwhelming set of PDFs. But, the codes made it an easy journey. The models were already put down for training algorithms. The tried and tested parameters were set inside. The cloud server was opted in for accommodating a massive volume of files. Eventually, it is our conversion strategy that had sent a strong message of considering Eminenture for efficient and on-time digitized deliveries.
Challenges
Struggles have different faces. Our customer firm was finding it hard to compromise with low efficiency & slow turnaround time. We lighted a hope by proposing a customized optical character recognition offer, as its documents were flocked with these inconsistencies:
- Illegible files
- Misplaced data
- Prints in foreign languages
- Different structures of data, like table, forms
Solution Provided
We knew that we could make it. Nothing was completely off-limit, as we started working on improving the quality of files. Several ideas were unscrambled and the ways to interact with them, finding better ideas to give a sharp jolt to dull going by:
- Checking on efficiency every day
- Setting quality standards for text files
- Improving on daily processed file counts
- Innovating with in-house machine learning tools
Process Used
In the beginning, we were going on with the data cleansing only. The process was usual, standardizing, normalizing, and working on quality. But, the maximizing count of odd files became a serious concern for the customer. We assisted it with how to cut on that fatigue by:
- Deploying AWS & Microsoft tools
- Configuring Python & R for OCR
- Sticking to advanced Excel functions
- Evaluating our doings over & over
Result
Getting results as you have foreseen seems like a tussle. We did it with all our might, efficiency, and effort. As the customer was strongly stuck to “no change, just replicate files”, we prepped our staff to abide by what it expects. It took several sessions of training to get these outcomes:
- On-time data delivery in word/ text files
- Replicated format in digital file versions
- Comprehensive reporting of all deliveries
- Built up loyalty through customer satisfaction
Benefits Client Get
To run a long way, it’s always good to come with a ton of benefits in respect of customer interest. We kept this into account. This ideology pumped us to come out of just ordinary services. Customer satisfaction boosted us to add up to the usual processing with all these:
- Fast turnaround time
- Offered quality at comparatively low price
- Exceeded in ascertaining expected quality
- Loaded with the advantages of advanced tools
Presenting Performance with Facts
Figures to Measure the Accelerating Rate of Improvement
0
K+Files Conversions
0
Tools Used
0
%Cost Savings
0
/5.0C-Sat Survey Rating
Success Stories
Eminenture-The globally acclaimed most trusted BPM Company
Case Study Upped ROI 2X via 3.5K Data Research
We converted 50K+ image records using 2+ sub-processes, which turned the ROI 2x.
Case Study Saved 45% Cost, Converted 100K PDFs
We deployed 6 smart tools for processing 100K+ PDFs, which upped saving upto 45%.
Case Study 64K+ Judiciary Cases Easily Found
We discovered 64K+ judiciary records, which enabled client to mark us 5 in the C-SAT scale.
Case Study