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Case Study
Data Research for the US Fundraising Startup
Unscrambling the Data Riddles
A startup fundraising company in the United States was looking to expand its presence.
“Wise Heads Make the Difference in Research”
The company researched school records across the U.S. Its primary operational purpose behind gathering market insights was to streamline contact management, record-keeping, and social media data and improve CRM accuracy. Managing these activities, 3,500+ records, and staff single-handedly was a daunting task.
Challenges
The client partnered with Eminenture for research and data services. While our team is adept at handling any data service, we faced several initial hurdles:
- Managing diverse processes simultaneously.
- Lack of clarity regarding projections.
- Partially defined goals.
- Missing insights.
- Lack of process segregation.
- Unclear knowledge of multiple channels.
- Difficulty in establishing a transparent operational model.
Solution Provided
These challenges provided a clear picture of the underlying problems. We developed a comprehensive plan to overcome these obstacles. Our data experts:
- Evaluated the performance of multiple processes using a tracker.
- Allocated tasks to specialized data teams.
- Individually reviewed performance regularly.
- Communicated updates and roadblocks effectively.
- Managed recurring feedback consistently.
- Established a transparent operational model with SOC2 and localised data compliance.
Process Used
Success was not an overnight outcome. We knew that relying on outdated methods would hinder our progress, so we employed modern research processes to smartly extract, compile, and optimize the data our customer required. Our expertise in these tools led to a successful digital makeover of data:
- MS Excel
- Alexa Data
- Microsoft Dynamics
Result
Opportunities are often disguised as hard work. Our dedication earned significant accolades. Although optimising unprocessed data was a daunting task, our years of experience allowed us to exceed the client’s expectations. The results were exceptionally valuable:
- Doubled the revenue since our engagement.
- Saved 65% of operational costs.
- Achieved a 4.5/5 C-Sat score, reflecting unparalleled satisfaction.
Benefits the Client Received
By offloading the workload via outsourced data research, we provided the client with much-needed relief. We implemented a strategic workflow for streamlined handling of records, which benefited the client through:
- Systematic data uploading on FTP and other specific portals.
- Precise record maintenance.
- Advanced reporting.
- Competitive analysis.
- Predictive analysis.
- Enhanced focus on core competencies.
- Accurate identification of lapses and loopholes.
Presenting Performance with Facts
Figures to Measure the Accelerating Rate of Improvement
0
%Staff Resources
0
XRevenue
0
%Net OC Savings
0.0
/5.0C-Sat Survey Rating
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