The highly contagious Covid-19 is all over, turning lives up to down. Thousands are adding up to the list of its patients. The so called most developed economies, viz. the US, Italy, Spain and a lot more, seem kneeling down before this deadly virus. The health-improving mechanism is massively broken down while showing a radical failure in flattening the case curve. The global cases have risen to 1,274, 346 whereas the death toll has hit 69,479 across the globe. The recession in the United States has made around 7 million people jobless.
Amid all such worse things floating around, there is just one good thing happening. It is shifting to digital transformation. The need for the business makeover has out of the blues started shining through all casualties and severity. Around 70% of companies have already switched to this platform. The rest of the organizations are looking in a hurry to get to transition. The ones that are front & center in this race are from these
a) Online communication
The idea of social distancing is gaining ground. Like social animals, the industries are pressed to work from home. The corporations that were previously stuck to on-site working are now connecting with the in-house back-end and frontend staff through telecommunication. Even, schools and institutions are all prepping up for digital connections with parents & students to impart education online. The revision is on-the-go rapidly. Even, legislators are passing laws through virtual calling modes.
b) On-demand food & services
In India, the messiahs of food deliverers Zomato & Swiggy have joined hands with commercial kitchens, NGOs, and State governments to feed the needy. Swiggy under “Hope, No Hunger” initiative is delivering 75,000 meals daily in Bangalore, Hyderabad, Gurgaon, Chennai and Kolkata in India. Zomato has introduced a Gold Support Fund for restaurant owners who are worst-affected by 21 days lockdown in India & UAE.
c) Virtual events
The on-premise working is no more a norm in the industry. No one is flying to attend any business fair in the different continents. But, the gatherings are still happening. The events are rapidly spiking. It’s through Zoom or Skype or any other digital communication platforms. The virtual events are turning up & up in count, as it is easy to connect and a way more economical than the physical gatherings.
d) The virtual storage
The industries are alive, working because of the cloud in place. There is no glitch surfacing in accessing any important document for updating, referencing and analyzing securely. Every work & deliveries are timely going on. Without the cloud, it won’t be as easy as it is today. Thanks to digitization as well!
According to research in Harvard Business Review, of the $1.3 trillion were invested in digital transformation in 2018. Initially, they hardly had any idea about this kind of global emergency. But, timely decisions brought them in the front line to go smoothly on working despite being any calamity hampering them. So, it’s a high time to revise, to come out of the obsolescence and say goodbye to offbeat practices. Eminenture will coincide with the 12 prominent practices by Blake Morgan to stay consistent in the marathon of Customer services in the future. We have already focused on these:
Source: Forbes