How to Cold Call for Best Results for a Consulting Firm
Have your ever thought of why some consulting firms register overwhelming growth rapidly? And certainly, it’s not because of the expertise they have or bigger budgets they invest. The reason of their success is their potential to reach out to future clients directly. This can be possible through a proven oldest method called cold calling.
Many of businesses think that cold calling is no longer viable or effective. But it’s not dead yet, no matter how advanced LinkedIn, email campaigns, and AI tools have become. Research by Rain Group reveals that 82% of buyers are open to meet with sellers. They reach out to them proactively knowing the fact that they have never spoken before. It proves that cold calling still pays off when done right.
Now the question is how to cold call for maximum conversions, especially when the business is of consulting services. Let’s simplify it below for you.
Proven Cold Calling Tips for Best Result in Consulting Firm
1. Preparation Is Everything
Do you dial a cold call without preparation? It’s like walking into an
exam without studying. Calling this way will guarantee you to fail. To convert
it into an opportunity or success, focus on research. For research, concentrate
on these points:
Know the company: What type of industry it belongs to? What challenges can be there?
Know the person: After the industry, search the right person. Think before proceeding, whether you’re calling the one from the topmost in the hierarchy or just the one in the top-down chain.
Know your value: As you have discovered who you are likely to talk, set the tone and words to explain what specific solution your consulting form can provide.
So, the moral of the story is that you cannot simply dial numbers and talk randomly. Get prepared to back your pitch with concrete facts and insights.
2. The Perfect Opening
It’s true that the first 30 seconds of a call decide whether your voice will be heard or unheard. The reason of rejected calls in the mid is that the pitch sounds a generic sales pitch. There is nothing special or different that can attract the call recipient.
Simply put, you can start with some eye-grabbing words instead of sounding “Hi, I’m calling from this consulting firm.”
You can try something resonating like this:
“Hi [call recipient], I noticed your company recently stormed into a new market. Many businesses in this phase struggle with [specific challenges]. And we have helped them navigate easily. Can I share how?”
Studies reveal that you only have 7 seconds to make or break a deal during your first interaction. Overall, explaining relevance and demonstrating expertise upfront is a huge difference maker.
3. Focus on Value, Not Selling
The foremost blunder that cold callers often make is to focus on selling consulting on the very first call. It won’t convert. The very first attempt can barely close the deal. So, focus on opening the door for the deal.
For example, say “we have recently guided a client in your industry to cut the cost by 20% by optimizing operational process. Would you like us to achieve the same value for you or even better?”
This is an example of selling values and its proof, but not services.
4. Professional Cold Callers
Not everyone in a consulting firm is a professional cold caller with hands-on experience, which is a must. That’s why many firms try outsourced calling team’s option.
The obvious reasons for delegating this responsibility to a professional cold caller are that they are trained to:
· Smartly handle objections
· Consistently maintain a positive tone even though customers put down the call back-to-back.
· Follow scripts that feel natural and spontaneous, but not robotic
· Register key insights from every call for follow-up
Research by Salesforce has it that it takes an average of 6-8 follow-ups to earn a relevant lead. Considering this fact, professional cold callers consistently follow-up, and phone answering services further help in keeping communication consistent.
5. Handling Objections
It often feels disappointed when you see objections and rejections during cold calls. And listening to “we’re not interested,” “we already have a consultant,” and “send me an email instead” lets your soul down. Here, the key is to manage them with acceptance. Instead of avoiding, handle them gracefully.
It can be like this case:
· Call recipient: “We already work with a consultant.”
· Caller: “That’s great! It’s a great idea as many of our clients also had consultants before approaching us. And we appreciate their existing strategies and complement them by identifying blind spots. Would you like to be available for a short call next week to see if we can add value?”
This approach often receives many welcomes, as the consultant earns an opportunity to discover their concern. And it’s a sign that he has a chance for a deal later.
6. The Right Timing
Timing is indeed crucial. Studies show that the ideal times for cold calling can be the following:
· Late morning (10 AM – 11:30 AM)
· Mid-afternoon (2 PM – 4 PM)
The consulting firms should learn that targeting executives or audiences at the wrong time, which can be Monday mornings or Friday evenings, can end their chances for opportunities instantly.
7. Follow-Up Is Crucial
If you think one call can make a deal, it’s not sufficient. You must follow up or forget about opportunities. Sometimes, you delay sending email right after the call, summarizing everything you discussed. It ends up the scope to generate a lead in many cases.
For those who generate possibilities often send this message:
“Hi [Prospect], it was great connecting today. As discussed on call, here are some case studies that resonate with your cases. We’ve helped businesses like yours before, which streamlined their operations. Looking forward to scheduling a deeper conversation next week.”
Conclusion
Entrepreneurs still wonder whether cold calling still works for consulting firms. The answer is absolutely, provided it’s done right. The success depends on the research, relevancy, value you provide, and persistence. Some robotic type of conversations does not convert, but a well-prepared pitch via cold calls opens thousands of opportunities. So, always start with great research, nail the first 30 seconds of the cold call. Rest, provide value that others don’t offer. If you still face rejections, embrace it gracefully and call at the right time. And don’t forget to follow up diligently. These strategies keep cold calling alive.
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