Home
Case Study
Web Application Development
When Time Was Short & System Was Complex
“Made Tracking of Feedback Rating Way Easier Quickly”
Time is money. It proves all true when you have just a few hours and the task is way more difficult than what you can imagine. The same happened with the case of a leading technology company from the USA. It needed an active digital system that could tap the “receipt feedback rating” before the event, which was just 48 hours away from happening. We beat the clock and came as a front-runner, proving our worth, capabilities, and standard that we always maintain. Our case became exceptional when our experts figured out the SMS long code, which others were unable to discover shortly.
Challenges
Things become tougher when the time is running out, and you need to meet the requirement. We went through this acid test, which had pushed us to where recognition and appreciation were a few inches away if we did it. Here is what we faced as challenges:
- Planning on how to create the tracking system
- Making it up and running in 48 hours was tougher
- Put many attempts and codes on trial for achieving the goal
- Consistently working to prove our potential
Solution Provided
Tapping to solutions is easy, but accurate solutions that have the flexibility to change are hard to find out. We made it up with our strong willpower, brainstorming, and creative ideas that were pulling to evolve long SMS codes to integrate with systems over the internet.
- Created an admin panel to download the report of received feedback SMS ratings
- Integrated SMS long code for it
- Highlighted 1-5 stars for the event separately
- Event went on smoothly afterwards
Process Used
An organized system can make your day when you have a tough journey ahead. We followed this way, defining every step and alignment from scratch for quick uploading and running of the active monitoring system over the internet.
- Set up teams for catching up with insights
- Defined goals and roles for swift processing
- Cooperated consistently to up & run the system
- Step by step testing to correct inconsistencies
Result
When it comes to seeing what you have achieved, it’s delightful. We had similar kind of thoughts going on in the back of our minds when we were auditing how the efforts would show up eventually. But, it was great, as every code was running successfully.
- Prepared a dashboard to analyse stats
- Ensured monitoring of ratings without any error
- Fast turnaround time for development & integration
- Handed over the system to use and get value
Benefits Client Get
The real reward is the benefit that you start receiving upon doing a lot of hard work. We struggled way more than we had put in any other project, as the delivery was to be made shortly. So, the appreciation and boost that we got were amazing and unforgettable.
- The system for monitoring helped in analysis
- Automated fetching of rating turned quick
- Recognition and revenue multiplied
- Customer loved to engage with
Presenting Performance with Facts
Figures to Measure the Accelerating Rate of Improvement
0
+Retailers
0
KMechanics
0
Tool
0
+Distributors
Success Stories
Eminenture-The globally acclaimed most trusted BPM Company
Case Study App with 0.75 Million Coupons Integrity
A loyalty application was designed, which onboard 25K electricians and 10K retailers.
Case Study Site for Multidisciplinary Experts
Our developers created a seamless website, which registered 15+ distributors & 10K mechanics.
Case Study A B-Chain Business App Designed
An app was built, which seamlessly registered 21K guests & 3K delegates.
Case Study