Discover Digital Data & Tech Trends for Scaling Business

Did you know the global Outbound Telemarketing market size? It was measured worth USD 10531.79 million in 2023 and is likely to rise at a CAGR of 3.05%, upto USD 12609.13 million by 2031, as per a report.

Companies place a great deal of importance on solving what customers want and expect from the call center. A survey suggests that providing a positive customer experience is a key strategic objective for nearly 95% of CEOs, and 75% aim to exploit customer experience as a competitive advantage.

The outsourcing requirements from India are gaining popularity since globalization. Call centers appear as the major source when it comes to outsourcing projects from India. It’s a part of BPO services, which are overwhelmingly demanded from its significant rivals like the Philippines, Ireland, China, and Australia. But, call centers in India are outshining for delivering the best customer experience.

With outsourcing, businesses can change their corporate life. It truly happens because you have a lot of professionals there coming in time to support you when there is actually a need.