Discover Digital Data & Tech Trends for Scaling Business

BPOs, or business process outsourcing, have completely transformed the business environment. Companies are continuously evolving ways to achieve the highest level of efficiency without breaking the bank. Certainly, the advent of BPOs has helped them achieve this goal to a great extent. Because of their support, many organisations offload their burden of handling non-core activities with expertise. They have sufficient time to emphasise core functions and drive growth.

Emails have been the first thing that a professional thinks and checks out for updates. Be it a B2B or B2C platform, email is considered the foremost mode of communication. Email newsletters are outstanding to attract leads, according to 31% of B2B marketers. 

Did you know a report suggests that the contact center outsourcing market is projected to grow from USD 101.73 billion in 2023 to USD 145.88 billion in 2028, while registering a CAGR of 7.48%?

Outbound call support is one of the most sought-after services that these centers provide. But, they won’t help unless you eliminate mistakes in outbound calls.

Do you know that the call center market is likely to expand at a compound annual growth rate (CAGR) of 23.9% between 2023 and 2030, according to a report? The same projection is for the global call center market, which is going to be worth US$88.2 billion by 2033.